Returns Policy

If you wish to return an item from your purchase from The Book Shop: Extended Collection, please review our return policy below:

  • You may return or exchange any book in its original condition for a full refund, excluding shipping cost, within 7 days of receiving your order.
  • Books may be returned in-store or by mail with a receipt and order number.
    • Books returned by mail should be addressed to:

      University Book Store Attn: Book Returns
      4326 University Way NE
      Seattle WA 98105
       
    • All return shipping is at-cost to customer. We recommend you return your items using an insured and traceable method. The Book Shop: Extended Collection at University Book Store is not responsible for packages lost or damaged during the return transit.
  • Without a receipt, a return may be approved for exchange or store credit at the manager's discretion and only at the current value of the book. Please contact us for details.
  • Special order items that are not usually carried and have been ordered specifically at your request may not be returned.
  • If you received an incorrect item, or there is an item missing in your order, please contact us directly at thebookshop@ubookstore.com so we can correct your order.