Returns Policy

If you wish to return an item from your purchase from The Book Shop: Extended Collection, please review our return policy below:

  • You may return or exchange any book in its original condition for a full refund, excluding shipping cost, within 7 days of receiving your order.
  • Books may be returned in-store or by mail with a receipt and order number.
    • Books returned by mail should be addressed to:

      University Book Store Attn: Book Returns
      4326 University Way NE
      Seattle WA 98105
    • All return shipping is at-cost to customer. We recommend you return your items using an insured and traceable method. The Book Shop: Extended Collection at University Book Store is not responsible for packages lost or damaged during the return transit.
  • Without a receipt, a return may be approved for exchange or store credit at the manager's discretion and only at the current value of the book. Please contact us for details.
  • Special order items that are not usually carried and have been ordered specifically at your request may not be returned.
  • If you received an incorrect item, or there is an item missing in your order, please contact us directly at so we can correct your order.
  • 20% off discount automatically applied in cart. Excludes shipping costs. Discount does not combine with other special promotions or offers. Valid from Saturday, April 24—Monday, May 3, 2021, only at the Extended Collection. Discount does not qualify for purchases from University Book Store or